1. What is client number?
The client number is unique for each client. It is a 10- digit number
which makes easy your access to information or services on our twenty-four
hour telephone line 0700 161 61 or in the Customer Care Cervices as well as
an energy consumption check-up on the Internet page of E.ON Bulgaria www.eon-bulgaria.com
An easy way to learn your client number is from
the energy bill paid this year. In the cash register receipt, after the
information regarding a recipient and an item there is a separate field
where it is written “client’s number” which is in fact your personal
number.
Fill in this number in the defined for this aim place in the client
card, as we advise you to keep it and use it every time when you need
information, service or inquiry to E.ON Bulgaria. Thus, you will save your
time, as we guarantee you a quick and qualitative service.
2. What is the difference between client number and subscriber number?
The client number is the identification number of the client and the subscriber number designates the site where the client is using power supply.
That is why every client has just one client number even when he owns more than one energy consumption sites.
3. What is the purpose for the client card and where can I get it from?
For easy and convenient
services we introduced a client’s number, which is unique for each of our
clients and in order to be always available without making you remember it
by heart, we offer you a personal client card.
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